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Have questions about your purchase or our bespoke creations? Our friendly support team is ready to guide you through your shopping journey and customization process. Whether you need assistance with an order or have inquiries about creating your own unique design, we’re here to help. Reach out today for tailored support, professional insights, and to explore the endless possibilities of our Bespoke Creations & Customization service.
Curious about our products? We’re here to help!
Explore our FAQ section for answers to common questions. If you still need help, don’t hesitate to reach out to our friendly customer support team.
How do I check my order status?
Checking your order status is simple! After shipping, you’ll get an email with a tracking code. Click the code or enter it on our tracking page for live updates on your delivery.
What is your refund policy?
We offer easy returns within 30 days. Items must be unused, in original packaging, with tags. Contact our support to initiate your return.
Is worldwide shipping available?
Yes, we ship worldwide! We want everyone to enjoy our stylish collections. Note that international shipping may take longer and customs fees might apply, which are the customer’s responsibility.
What is the delivery time?
We know you’re eager to receive your order. Standard delivery takes 3-5 business days in the US. However, times vary with availability and location. We aim to deliver as swiftly as possible.